📧

Email Support

support@mojosoft.jp

We typically respond within 1-2 business days.

🐛

Bug Reports

Found a bug? Please include reproduction steps and environment details.

Report a Bug
💡

Feature Requests

We welcome feature suggestions to help shape future development.

Send Request

Email Subject: Please include "RocketMouse AI" in your email subject for faster handling.

Information to Include in Bug Reports

ItemDescription
App VersionCheck in the About dialog (e.g., v1.0.1.1)
Windows VersionSettings → System → About (e.g., Windows 11 23H2)
Problem DescriptionDescribe what happened and what you expected
Reproduction StepsNumbered steps to reproduce the issue
ScreenshotsCapture error messages or problem screens (if available)
Macro FileThe .rmproj file that causes the issue (if applicable)

Response Time

Usually within 1-2 business days

🌐

Languages

Japanese & English

🚀

Coverage

All versions including trial